Front Office Coordinator
5 days ago
Gladwell Orthodontics: Where Exceptional Patient Care Meets Excellence
As a respected orthodontic practice in Wake Forest, we strive to deliver the highest standard of patient care while fostering a warm and inviting atmosphere for all our patients.
Job Overview:
- Patient Education and Consultation: Educate patients on treatment options, answer questions, and present treatment plans.
- Appointment Scheduling: Schedule and confirm patient appointments, ensuring smooth communication with patients and referring dentists.
- Insurance Benefits Review: Review patient insurance benefits, ensure accurate data entry, and manage patient accounts.
- Relationship Building: Develop and maintain strong relationships with general dentists to drive referrals and grow our patient base.
- Marketing Support: Contribute to marketing efforts to attract new patients.
- Exceptional Patient Experience: Deliver outstanding patient care through timely greeting, check-in, and post-treatment communication.
- New Patient Records: Capture new patient records, including X-rays, photos, and iTero scans.
- Pending Patients: Nurture relationships with pending or observation patients.
Qualifications:
- Minimum of a high school diploma or equivalent required.
- Two years of front office experience in a dental setting preferred.
- Microsoft Office Suite proficiency.
- Dental software knowledge is a significant asset.
- Sales experience beneficial.
- X-ray certification not required; training provided.
Compensation and Benefits:
We offer a salary range of $45,000 - $55,000 per year, based on experience, plus comprehensive benefits package, including health and dental insurance, 401(k), holiday pay, and paid time off.
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