Appointment Coordinator Trucking

4 weeks ago


Montgomery, United States Old Dominion Freight Full time

Appointment Clerk Trucking Job Description

Job Summary:

We are seeking a highly organized and detail-oriented Appointment Clerk to join our team at Old Dominion Freight Line, Inc. As an Appointment Clerk, you will play a critical role in scheduling company appointments with customers and clients in a fast-paced environment.

Responsibilities:

  • Answer incoming calls and place outgoing calls to customers to schedule pickups and delivery
  • Enter appointments in the computer in a timely manner
  • Provide exceptional customer service by responding to emails, status of shipments, and helping customers complete Bill of Ladings and label freight
  • Provide Service 2.OD to internal and external customers

Qualifications:

  • High School diploma or equivalent preferred
  • 1 year of customer service experience, preferably in the transportation industry
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office
  • Experience with AS400 preferred

What We Offer:

  • Health, Dental & Vision Benefits
  • Short Term & Long Term Disability
  • Flex Spending Accounts
  • 401(k) retirement Plan
  • Wellness Program
  • Employee credit Union, Vacation & Holiday

Old Dominion Freight Line, Inc. is an equal opportunity employer.



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