Radiology Scheduling Coordinator

6 days ago


Montgomery, Pennsylvania, United States Jefferson Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Radiology Scheduling Representative to join our team at Jefferson Health. As a key member of our scheduling team, you will be responsible for efficiently and accurately scheduling appointments, handling patient inquiries, and providing exceptional customer service.

Key Responsibilities
  • Schedule patient appointments and register patients across the Jefferson Health System in accordance with established clinical and insurance requirements.
  • Utilize Electronic Medical Record (EMR) to complete scheduling and registration, confirm appointments, obtain and/or verify demographic information, and answer inquiries.
  • Coordinate orders, referrals, and insurance requirements by obtaining and/or confirming patient information to ensure maximum benefits for services.
  • Maintain qualitative and quantitative individual and team performance targets.
Requirements
  • High school degree or GED required; Associate degree preferred.
  • Previous customer service experience, preferably in a healthcare setting; call center medical scheduling experience a plus.
  • Proficient in the use of computers; type 35 wpm; knowledge of medical terminology and medical terminology used by insurance and managed care health plans.
What We Offer

Jefferson Health is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability, or any other protected group or status.


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