Pediatric Support Specialist

4 weeks ago


Milwaukee, Wisconsin, United States Children's Wisconsin Full time
Job Summary

We are seeking a highly motivated and compassionate Pediatric Support Specialist to join our team at Children's Wisconsin. As a key member of our community outreach program, you will play a vital role in connecting families with essential health resources and services.

Key Responsibilities
  • Develop and maintain strong relationships with families and patients to understand their unique needs and challenges.
  • Collaborate with internal and external partners to coordinate access to healthcare, community, and social resources.
  • Provide exceptional customer service, responding to phone calls, scheduling appointments, and addressing patient concerns.
  • Work closely with families to assess their needs and connect them with relevant resources, ensuring a seamless navigation of the healthcare system.
Requirements
  • Bilingual in Spanish and English.
  • High School graduate or equivalent.
  • 3 years of experience in customer service.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer

Children's Wisconsin is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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