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Sales Support Administrative Coordinator
3 months ago
Position Summary
This role provides essential support to the Sales Director and the Sales Team, enhancing their effectiveness through various administrative and customer-focused tasks. The successful candidate will play a crucial role in facilitating sales operations, ensuring customer satisfaction, and maintaining organizational efficiency.
Key Responsibilities
- Conduct detailed consultations with customers via phone to understand their needs.
- Craft tailored solutions that align with customer requirements and team objectives.
- Offer expert advice on medical products to assist customers in making informed decisions.
- Support the sales process by identifying potential sales opportunities through research.
- Compile customer estimates and quotes as requested by the Sales Team.
- Manage the processing of sales orders, invoices, packing lists, and other necessary documentation.
- Collaborate effectively with the Sales Team, Warehouse Team, and other departments to achieve daily operational goals.
- Perform specific computer tasks using software such as Word, Adobe, Excel, and QuickBooks.
- Uphold corporate confidentiality in all dealings.
- Occasionally assist with warehouse tasks as needed.
- Facilitate customer deliveries when required.
Required Skills and Qualifications
- Exceptional customer service and sales abilities, particularly over the phone.
- Strong work ethic and a commitment to personal and professional growth.
- Physical capability to lift and carry up to 50 lbs.
- Ability to transport inventory independently.
- Proficient in various computer applications, including file management and Adobe PDF.
- Highly organized with a focus on task completion.
- Willingness to take direction and adapt to the needs of the team.
- Desire to evolve with the company as it expands.
- Availability for full-time work, Monday to Friday, with potential for overtime as necessary.
At After Action Medical and Dental Supply, we are a small, service-disabled veteran-owned business dedicated to providing high-quality medical and dental supplies across the United States. Each team member is integral to our daily operations and overall success.
All employees are required to undergo background checks and initial toxicity screenings upon hiring, and must maintain a clean record throughout their employment.