Billing Specialist

4 weeks ago


Charlotte, North Carolina, United States TalentBridge Full time
Job Title: Billing Specialist Job Summary: We are seeking a skilled Billing Specialist to join our team at TalentBridge. As a Billing Specialist, you will be responsible for reviewing and analyzing carrier freight bills, resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. Key Responsibilities:
  • Communicate with internal and external sources to resolve open tasks and maintain quality and service levels when working with clients.
  • Ensure issues are addressed immediately and appropriate parties are informed for proper resolution.
  • Make customer satisfaction the primary driver for successful quality processes with internal and external teams.
  • Develop a working understanding of internal technologies required for daily functions.
  • Communicate with various internal company departments to address problems preventing orders from billing to a customer.
  • Partner with transportation providers to secure required documentation for customer billing.
  • Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes.
Requirements:
  • 1 year of experience in audit, accounts receivable, accounts payable, load planning, or transportation/logistics.
Preferred Qualifications:
  • Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience.
  • Experience with Microsoft Office.
  • Strong problem-solving skills.
  • Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for the intended audience.
Work Environment: This is a contract position for 6 months, with possible extension or conversion into a permanent role based on performance. The ideal candidate will have basic to proficient Excel experience and MS Office applications knowledge in general. What We Offer: At TalentBridge, we provide our employees with the support to excel at work and the resources to build a career they can be proud of. How to Apply: If you are a motivated and detail-oriented individual with a passion for logistics and billing, please submit your application to join our team.
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