Front Desk Associate

2 weeks ago


Chesapeake, Virginia, United States VNG Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at VNG. As a Receptionist, you will be the first point of contact for our clients and will play a vital role in providing exceptional customer service and ensuring a positive experience for all who visit our salon.

Key Responsibilities
  • Provide outstanding customer service to clients, responding to their needs and concerns in a professional and courteous manner.
  • Manage the front desk, including answering phone calls, responding to emails, and handling customer inquiries.
  • Support the salon team by providing administrative assistance, such as scheduling appointments and processing payments.
  • Maintain a clean and organized reception area, ensuring a welcoming environment for clients.
  • Work collaboratively with the salon team to achieve sales and customer satisfaction goals.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience, preferably in a retail or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • A competitive hourly wage and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented atmosphere.
  • Professional development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including medical, dental, and vision coverage.


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