Customer Service Liaison

4 weeks ago


Orange, California, United States GovernmentJobs Full time
Customer Service Representative

CalOptima Health is seeking a highly motivated and experienced Customer Service Representative to provide exceptional support to our members and providers. The ideal candidate will possess excellent communication skills, a strong understanding of healthcare services, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Assist members and providers with questions and/or complaints related to Medi-Cal programs
  • Provide information regarding eligibility, enrollment, benefits, and services to CalOptima Health's eligible members and providers
  • Collaborate with internal teams to resolve issues and improve customer satisfaction
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1-2 years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities

CalOptima Health offers a competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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