Overnight Property Ambassador

6 days ago


St Louis, Missouri, United States Blackwell Services, Inc. Full time

As a member of our team at Blackwell Services, Inc., you will have the opportunity to work in collaboration with our Operations Department and the Property Manager to oversee a physical property. This role involves providing high-touch customer service to residents, tenants, and visitors, as well as collaborating with third-party vendors and meeting the demands of the property.

About the Role

This is a flexible scheduling position that requires working on an as-needed basis. As a Flex Lobby Attendant, you will be part of our rapid response team, providing coverage when our base team members are unavailable. You will work closely with supporting departments to address issues promptly and maintain excellent communication and reporting.

Duties and Responsibilities
  • Provide exceptional customer service to clients, vendors, and visitors
  • Work with supporting departments to resolve issues efficiently
  • Ensure secure access to the community for authorized individuals only
  • Maintain detailed records and reports throughout your shift
  • Stay up-to-date on local businesses to provide informed assistance
  • Protect resident confidentiality according to company policies
  • Manage deliveries and access to the property
  • Additional duties may be assigned based on property needs
Benefits
  • Competitive industry compensation: $55,000 - $65,000 per year
  • Comprehensive medical, dental, and vision benefits
  • Paid Time Off (PTO)
  • Employee referral program
  • Major holidays paid at 1.5x hourly rate
  • Overtime and special detail opportunities
  • Continuing education and development opportunities
  • Performance-based raises
Requirements

To be successful in this role, you must be able to:

  • Reliably commute to various assignment locations within the district
  • Work effectively in a fast-paced environment
  • Communicate clearly and concisely with colleagues and clients
  • Maintain confidentiality and handle sensitive information

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