Hotel Ambassador

7 days ago


St Louis, Missouri, United States Mills Properties Full time
Job Overview

Mills Properties, an award-winning property management company, offers a unique opportunity for a skilled Concierge - Part Time - Del Coronado professional to join their team. With 30 communities located throughout St. Louis and Columbia, MO, they prioritize providing the setting for their associates to excel.

Key Responsibilities:
  • Greet residents and guests with a warm welcome, ensuring a positive experience from the start.
  • Effectively manage phone calls, routing them to the appropriate associate when necessary.
  • Maintain the amenities in tour condition prior to the leasing office opening each morning, showcasing the community's best features.
  • Document delivery information and notify residents within 24 hours, demonstrating excellent communication skills.
  • Report safety concerns, hazardous conditions, or maintenance needs to management promptly.
  • Collaborate with other tasks assigned by the property manager, showcasing flexibility and teamwork.
  • Foster positive relationships with residents through courteous and timely responses to their needs and concerns.
  • Maintain a clean and organized work area, reflecting a high level of professionalism.
  • Evaluate and adhere to Mills policies and procedures, ensuring compliance with Fair Housing and Americans with Disabilities Act regulations.
Requirements:
  • A high school diploma or GED is preferred, demonstrating a strong educational foundation.
  • A valid driver's license and proof of insurance are required, ensuring safe transportation practices.
  • Previous concierge or guest services experience is preferred, showcasing relevant industry knowledge.
  • Reliable transportation is essential, enabling timely arrivals and departures.
Benefits:
  • The estimated salary range for this position is $20-$25 per hour, based on local market rates and industry standards.
  • Mills Properties offers a competitive wages program, recognizing employee value and contributions.
  • A monthly & quarterly performance-based bonus program is available, motivating employees to excel.
  • The company provides three medical insurance options, dental, vision, and life insurance, ensuring comprehensive coverage.
  • Short-term and long-term disability insurance is offered, supporting employees during challenging times.
  • An industry-leading paid time off program allows employees to recharge and maintain a healthy work-life balance.
  • Eight paid holidays ensure employees can celebrate important milestones and traditions.
  • A 401k program with company match enables employees to plan for their future financial security.
  • A health savings account with company match promotes proactive healthcare and wellness.
  • Residents enjoy a 20% discount on rent, subject to ownership approval, fostering a sense of community and loyalty.


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