Hospital Transition Coordinator II

3 weeks ago


Orange, California, United States Alta Hospitals Full time
Estimated Salary: $65,000 - $90,000 per year

As an Inpatient Care Coordinator II at Alta Hospitals, you will play a crucial role in creating a seamless transition for hospitalized patients and facilitating customer satisfaction.

Your responsibilities will include:

  • Reviewing daily hospital census and faxes, and entering new admissions into Essette prior to 9:50am or calling hospitals for discharge dates and entering discharge date into Essette prior to 9:50am
  • Entering all referral requests and approving referrals that are on the Approval list for coordinators
  • Documenting all pertinent information in IDX or Essette
  • Uploading all Hospital Documents post-discharge into IDX or Essette
  • Managing the inpatient call queue (high volume)
  • Managing work voice mail and responding to messages within 24 hours
  • Notifying the discharge coordinator of discharges
  • Discharge planning, including calling hospitals, finding home health, SNF, DME, specialist, and authorizing services as appropriate with CM
  • Performing appointments scheduling for PCP and specialist
  • Continuing to manage fax queue throughout the day
  • Assisting with setting up temporary contracts for new providers by obtaining all necessary information and forwarding to the contracting department by email or via the pending contracting queue in IDX
  • Facilitating referrals for patient education to appropriate internal resources (health education, disease management programs, etc.)
  • Reviewing SNF Coordinator NONMC Audit Logs
  • Assisting with special projects as assigned by management

The ideal candidate will have a high school diploma or equivalent and experience in customer service or medical settings. A Certified Medical Assistant certification is preferred.



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