Fitness Attendant

5 days ago


Tampa, Florida, United States Tampa, Florida, United States Full time
Job Summary:

The Health Club Attendant is responsible for promoting the facility amenities, programs and the Club while providing the Three Steps of Service to the Members and guests of the Club. Responsible for providing quality service and assisting with the Athletic/Spa operations (as applicable).

Key Responsibilities:
  • Provide exercise floor supervision, including warm welcomes, magic moments, and fond farewells by connecting with each Member on the floor.
  • Clean and maintain all areas of the fitness floor and equipment. Assist with set up and tear down of other athletic areas including but not limited to the squash courts, racquetball courts, volleyball, and basketball courts.
  • Constantly monitor Members on the fitness floor and evaluate Member fitness needs, including providing a demonstration of equipment if necessary. Attend to Members with special needs while working out on the floor.
  • Connect Members to other Members through ongoing contact with the Members and promotion of Club activities.
  • Create personalized service for Members, including providing towels and water service while Members are exercising.
  • Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the Club. This includes being in a club-approved uniform and nametag.
  • Perform close-of-business functions following guidelines and procedures established by the Club.
  • Responsible for seeing that daily assignments are completed in their respective areas.
About You:
  • Customer service experience. A minimum of one year of experience in the fitness or exercise industry is preferred.
  • Certification/License: Certification in CPR, First Aid and AED within 6 months.
  • High school diploma or equivalent.

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