Customer Service Ambassador

2 days ago


Eureka, Missouri, United States State Farm Insurance Full time

Key Responsibilities:

• Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions.
• Process policy changes, claims, and payments accurately and efficiently.
• Maintain customer records and update information as necessary.
• Collaborate with team members to ensure seamless customer experiences.
• Promote and cross-sell insurance products and services to meet customer needs.
• Handle escalated customer complaints and concerns with professionalism and empathy.

What We Offer:

• Ongoing training and development programs to enhance knowledge and skills.
• A positive and collaborative work environment.



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