Airport Ground Handling Team Lead

3 days ago


Houston, Texas, United States Hallmark Aviation Services Full time
Job Description

Hallmark Aviation Services is looking for a talented Airport Ground Handling Team Lead to join our team at Houston International Airport (IAH). As a key member of our operations team, you will be responsible for leading a team of airport ground handling staff, ensuring efficient and effective service delivery, and exceeding customer expectations.

The ideal candidate will have proven leadership abilities, excellent communication skills, and a strong understanding of airport ground handling operations.

Key Responsibilities:

  • Lead a team of airport ground handling staff to ensure efficient and effective service delivery
  • Plan and coordinate ground handling services to meet customer requirements
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements:

  • Proven leadership abilities & organizational skills
  • 5 years of airline experience preferred: Minimum 4 years supervisor experience preferred
  • Excellent interpersonal, coaching, and counseling skills
  • Ability to excel under pressure and meet deadlines
  • Effective communication and problem-solving skills

Salary and Benefits:

  • Competitive salary range: $45,000 - $50,000 per annum
  • Bonus structure based on performance
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment

About Hallmark Aviation Services:

We are a leading above-the-wing ground handling company with over 32 years of experience in the aviation industry. Our mission is to provide exceptional service to our clients while fostering a positive and inclusive work environment for our employees.



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