Airline Service Ambassador at Houston Airport

3 weeks ago


Houston, Texas, United States Hallmark Aviation Services Full time
About Hallmark Aviation

Hallmark Aviation Services is a leading provider of above-the-wing ground handling services for international airlines. We pride ourselves on delivering exceptional customer experiences and creating a positive work environment.

Estimated Salary: $40,000 - $60,000 per year

This role involves working in a dynamic airport environment, interacting with passengers, and collaborating with airline personnel to ensure smooth travel experiences. As an Airline Customer Service Representative, you will be part of a diverse team that values employee happiness and engagement.

Job Description

We are seeking highly motivated individuals to join our team as Aviation Customer Experience Specialists. In this role, you will have the opportunity to work in various areas of the airport, including check-in counters, departure gates, and customs.

  • Key Responsibilities:
  • Provide exceptional customer service to international airline passengers
  • Work effectively in a fast-paced airport environment
  • Collaborate with port authorities, crew members, and airline personnel to ensure safe and secure travel experiences
Requirements

To be successful in this role, you should possess excellent communication skills, be able to multitask, and adapt quickly to changing situations. Additionally, you should be computer savvy and proficient in English, with other languages being a plus.

  • Essential Qualifications:
  • High school graduate or equivalent
  • At least 18 years old
  • Eligible to work in the United States
  • English proficiency (other languages a plus)
Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, medical benefits for full-time employees, voluntary dental, vision, and a matching 401(k) plan. You will also receive paid training and opportunities for advancement.



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