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Service Technician

2 months ago

Hauppauge, New York, United States Johnson Controls International Full time
Job Summary

We are seeking a highly skilled Service Technician to join our team at Johnson Controls International. As a Service Technician, you will be responsible for installing, maintaining, and repairing electronic fire alarm systems and other related building system products at customer sites.

Key Responsibilities
  • Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products
  • Service, troubleshoot, and install many different manufacturers' Fire & Life Safety systems, including SimplexGrinnell
  • Read and interpret blueprints, diagrams, submittals, specifications, software, systems, programs, schematics, and operational product manuals
  • Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
  • Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
  • Participate in a scheduled On-call rotation and help to train or mentor others on the service team
  • Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items, including panel repair/reprogram, device replacement/repair, resolving low-voltage circuit troubles, and system testing
  • Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks
  • Position involves the programming of fire alarm, security, and access control system panels
  • Experience with CCTV and IT and IP networks is a plus
Requirements
  • 4+ years documented experience in low-voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high-lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
  • Ability to work flexible hours, including weekends, to meet customer requirements
  • Maintain truck inventory to ensure timely response to customer needs
  • Retain any licenses required by National, State, and Local codes
Equal Employment Opportunity

Johnson Controls International plc is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.