Housekeeper / Laundry Attendant

1 day ago

Greenville, South Carolina, United States Hotel Hartness Patterson Restaurant & Bar Full time
Housekeeper / Laundry Attendant Job Summary

We are seeking a detail-oriented and self-motivated Housekeeper / Laundry Attendant to join our housekeeping team at Hotel Hartness. As a key member of our team, you will be responsible for ensuring the cleanliness and organization of our guest rooms and public areas.

Key Responsibilities:
  • Report to supervisor for daily tasks and room assignment.
  • Collect information regarding guest requests, to-do items, and accurate list of check-ins and outs for the day.
  • Clean all guestrooms to the satisfaction of the housekeeping supervisor and in accordance with company standards.
  • Keep cart inventory stocked and organized at all times.
  • Maintain Laundry area and storage closets, keeping them cleaned and organized.
  • Ensure all guest room floors, hallways, and public areas are cleaned.
  • Adhere to all Safety and Security policies and procedures outlined by the housekeeping department and the company.
Requirements:
  • High School diploma or equivalent.
  • Must be skilled with technology and a quick learner. Working knowledge of a Property Management System preferred.
  • 1 year customer service experience required, hotel environment highly preferred.
  • Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
  • Proven success in handling guest complaints.
  • Ability to operate smoothly and professionally under high stress situations.
  • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days.
  • Successful completion of background check and/or DMV check.
Benefits:
  • Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans.
  • Free Life Insurance of $25K from HCH.
  • Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs.
  • Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).
  • Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday.
  • Complimentary Staff Meals Daily.
  • Weekly payroll schedule.
  • Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews.
  • Lodging Discounts at any HCH Property.
  • Dining Discounts at any HCH Property.
  • Spas, Golf Course, and Activities Discounts at any HCH Property.
  • Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America.
  • Industry Travel Discounts through Working Advantage.
  • Supportive Culture that is fun and motivating, with open-door policy work environment.
  • Employee Recognition Program through 'Delight Dollars' appreciation and prizes.
  • Employee Assistance Program including 24/7 confidential support and KOFE financial education.
  • Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.
  • Free Parking.

About Hotel Hartness and Patterson Restaurant & Bar:

Hotel Hartness is a luxury hotel located in the heart of Greenville, South Carolina. Our hotel features 73 luxury suites, meeting and event space, and a world-class luxury spa. We are committed to providing exceptional service and creating a memorable experience for our guests.

Patterson Restaurant & Bar is a fine dining restaurant located within Hotel Hartness. Our restaurant offers a seasonal menu featuring locally sourced ingredients and a extensive wine list.

We are an E-Verify Employer:

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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