Delivery Operations Specialist
1 week ago
Job Summary:
The Delivery Operations Specialist will be responsible for providing online fulfillment of customer orders, including setting up entitlements and licensing in one or more delivery systems. This position requires accurate and timely entitlements, delivery of International and US online software and data products.
Key Responsibilities:
- Process orders and maintain document retention
- Interact with internal customers, including Sales, Order Management, Customer Support, and other areas of Delivery
- Complete simple entitlements and basic user management queries
- Perform order entry into one or more delivery systems
- Utilize MS Office applications and possess basic communication and time management skills
- Solve routine problems using existing procedures and standard practices
- Meet individual and team quality metrics
Requirements:
- Experience working in an office environment
- Proficient in the use of Microsoft Office program suite
- Experience with SAP and Salesforce
What We Offer:
- Competitive base salary and bonus plans
- Comprehensive benefits package, including medical, dental, vision, and life insurance plans
- Generous 401k match with no vesting period
- Parental leave and 3 volunteering days each year
About Us:
IHS Markit is a global information provider with a commitment to inclusion and diversity. We strive to create a workplace that values and respects the contributions of all employees.
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