Swim School General Director

3 days ago


Charlotte, North Carolina, United States Aqua-Tots Swim School Full time

About Aqua-Tots Swim School

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Aqua-Tots Swim School is a leading provider of swim lessons and aquatic programs for children and adults. We are committed to delivering exceptional customer experiences and creating a fun, supportive environment for our students and staff. Our team is passionate about teaching children how to become safe and confident swimmers for life.

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About the Role

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We are seeking an experienced Swim School General Director to join our team. The successful candidate will have a strong background in operations management, team leadership, and customer service. You will be responsible for overseeing all aspects of the school's day-to-day operations, including staffing, scheduling, goal-setting, financial management, and budgeting.

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Key Responsibilities:

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  • Customer Service and Sales: Ensure all staff adhere to our core values during interactions with customers; maintain high levels of customer engagement and satisfaction;\
  • Human Resources: Lead team management, hiring, training, mentoring, assessing, and scheduling of all team members;\
  • Facility Management: Ensure interior and exterior facilities meet our brand standards; oversee pool safety, cleanliness, and maintenance;\
  • Financial/Accounting: Manage the school budget, adhere to franchise accounting procedures, and process payroll;\
  • Marketing: Implement grassroots marketing campaigns, work with local agencies to execute strategies;\\[
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We offer a competitive salary of $70,000 - $90,000 per year, depending on experience, plus benefits and opportunities for professional growth. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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