Swim School General Director
3 days ago
About Aqua-Tots Swim School
\Aqua-Tots Swim School is a leading provider of swim lessons and aquatic programs for children and adults. We are committed to delivering exceptional customer experiences and creating a fun, supportive environment for our students and staff. Our team is passionate about teaching children how to become safe and confident swimmers for life.
\About the Role
\We are seeking an experienced Swim School General Director to join our team. The successful candidate will have a strong background in operations management, team leadership, and customer service. You will be responsible for overseeing all aspects of the school's day-to-day operations, including staffing, scheduling, goal-setting, financial management, and budgeting.
\Key Responsibilities:
\- \
- Customer Service and Sales: Ensure all staff adhere to our core values during interactions with customers; maintain high levels of customer engagement and satisfaction;\
- Human Resources: Lead team management, hiring, training, mentoring, assessing, and scheduling of all team members;\
- Facility Management: Ensure interior and exterior facilities meet our brand standards; oversee pool safety, cleanliness, and maintenance;\
- Financial/Accounting: Manage the school budget, adhere to franchise accounting procedures, and process payroll;\
- Marketing: Implement grassroots marketing campaigns, work with local agencies to execute strategies;\\[
We offer a competitive salary of $70,000 - $90,000 per year, depending on experience, plus benefits and opportunities for professional growth. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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