Career Development Specialist

3 weeks ago

Milwaukee, Wisconsin, United States Equus Full time
Job Summary

We are seeking a skilled Career Development Specialist to join our team at Equus Workforce Solutions. As a Career Development Specialist, you will play a critical role in helping job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries.

Your primary responsibilities will include:

  • Building professional relationships with clients to aid in eliminating challenges that hinder employment
  • Providing consistent and comprehensive case management and follow-up
  • Conducting new customer orientation
  • Ensuring positive outcomes and goals are met as required by contract
  • Working with schools, account managers, and management to ensure appropriate documentation is completed and received
  • Facilitating professional development workshops
  • Maintaining organized databases and detailed documentation of client contacts
  • Ensuring participants follow through with planned activities as outlined in the contract with the funding agency
  • Providing individualized assessments and referrals to community service or social service agencies when needed
  • Accurately completing required documentation for enrollment
  • Documenting all participant contacts and activities in case notes and ensuring post-placement contacts are made as required by specific contract
  • Creating solutions to participant attendance problems
  • Assisting in the preparation of project reports as needed
  • Managing programs, including the coordination of introductory workshops, facilitation of weekly workshops, issuance of grants in accordance with predetermined allocation targets, and collection of placement data
  • Managing the programmatic offerings of the Centers job preparation workshops to ensure a business-driven curriculum, high quality of presentation, satisfactory participation rate, clear messaging of next steps, and tangible output
  • Working collaboratively with the business services team to identify available jobs, required qualifications, and suitable workshops and trainings
  • Developing and maintaining a standard communication plan to keep staff aware of center-wide issues and their role in meeting operational goals
  • Participating in activities including training, capacity building, and professional development
  • Working with leadership to identify operational challenges and design and implement process improvements
  • Providing operational support and coverage as needed
  • Assisting in the intake services for the Center
  • Providing operations support for all compliance-driven standards

Qualifications:

  • Ability to maintain flexibility as needs of contract or contractor require
  • Working knowledge of MS Office and Google Docs
  • Two years of experience in career advisement and development, workshop facilitation, developing workforce curriculum, public speaking, and content development
  • Ability to prioritize tasks and document visits and contacts
  • Demonstrated telephone, computer, and strong written and verbal communication skills
  • Strong leadership skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
  • Professional understanding of a vast array of occupations and career paths, ideally including those in the healthcare field
  • Bachelor's degree from an accredited college or university in education, social services, healthcare, and/or communications
  • Customer service experience required

Starting pay for the position is $21.01/hr.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all, you can expect to make a lasting impact on the lives of others.

At Equus, we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly, and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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