Training and Learning Development Specialist
4 weeks ago
At Rockwell Automation, we're looking for a skilled Training and Learning Development Specialist to join our team. As a key member of our Demand to Renew Transformation initiative, you'll play a pivotal role in executing a multi-year global transformation program.
The successful candidate will serve as a supportive hand for users, guiding them through this change by running both formal and informal training for existing and new users. Through these interactions, the Training and Learning Development Specialist stays abreast of user needs in a detailed way, bringing those needs back to the team, QA-ing features and fixes, and overall being a positive and productive presence to help ensure staff are getting ever-increasing satisfaction and value from the organization's CRM systems.
Key responsibilities include understanding existing team processes and training processes, developing, tracking, and maintaining a formalized training program for new users and users changing roles. Additionally, you'll create, track, and execute training programs to refresh and enhance system skills for existing users, understand the range of functionality in the CRM, and create systems to monitor usage and proactively identify gaps that might need extra training and support.
Working closely with 'super-users' in various departments, you'll help understand and address training needs. A Bachelor's Degree or equivalent relevant work experience is required, along with legal authorization to work in the US. This role typically requires 8 years of experience in adult education, preferably in technical initiatives.
Strong background in training and development, with a focus on technical aspects, is essential. Familiarity with Salesforce content management and relationship management, prior experience with technical product implementations or integrations, and certifications (PMP, CPTM, CIT) are advantageous but not mandatory.
We offer a competitive benefits package, including health insurance, flexible work schedule, and a commitment to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
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Training Specialist
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