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Flooring Division Manager

2 months ago

Los Angeles, California, United States SERVPRO Global DRT Full time
Job Summary

We are seeking a highly skilled and experienced Flooring Division Manager to join our Reconstruction team at SERVPRO Global DRT. As a key member of our team, you will be responsible for overseeing all aspects of the flooring division, including managing day-to-day operations and ensuring the successful execution of all flooring projects.

Key Responsibilities
  • Leadership and Management
    • Lead and manage the flooring division, encompassing all aspects of sales, installation, and maintenance of flooring products such as hardwood, vinyl, tile, carpet, laminate, and other specialty flooring.
    • Oversee procurement and inventory management of flooring materials, ensuring adequate stock levels and timely delivery.
  • Operations & Project Management
    • Oversee the daily operations of the flooring division, including scheduling, resource allocation, and quality control.
    • Ensure all projects are completed on time, within budget, and to the highest quality standards.
    • Coordinate scheduling, logistics, and resources for flooring installation projects with Project Managers, ensuring efficient use of labor and materials.
  • Financial Management
    • Prepare and manage the division budget, ensuring financial goals are met.
    • Negotiate contracts with suppliers and subcontractors.
  • Compliance and Safety
    • Ensure compliance with all relevant regulations, standards, and codes.
    • Promote a culture of safety within the division, ensuring that all team members adhere to safety protocols and procedures.
    • Stay updated on industry trends and best practices and share with the team.
  • Client Services
    • Advise clients on best flooring solutions based on their needs, preferences, and budget.
    • Partner with Project Engineers to ensure exceptional customer service by addressing client needs and concerns promptly and professionally.
Requirements
  • Minimum of 5+ years prior experience in the flooring industry with a deep understanding of various flooring products and installation methods.
  • Having a C-15 license is a bonus but not required.
  • Self-starter & proactive.
  • Excellent written & verbal communication skills.
  • Proficient in Microsoft office, Microsoft Excel, Microsoft project.
  • Customer service oriented with a proactive, 'can do', positive attitude.
  • Comfortable working with ambiguity and resolving disputes.
  • Financial and job cost accounting experience required.
  • Construction management experience required.
  • Deep understanding of flooring products, installation processes, and the ability to drive sales and profitability.
  • Honest & transparent: never hide the bad news, when something goes wrong, or mistakes happen, you escalate it and help to solve it calmly and transparently.
  • Not afraid to jump in where needed - no task is too big or too small for you, and you are willing to help your team before you are asked.
  • Flexibility to travel.
  • Flexibility to work overtime and weekends, when necessary.
  • Must be able to lift up to 25 pounds.
  • You are authorized to work lawfully in the United States.