Floor Manager
5 days ago
71Above is seeking an experienced and passionate hospitality professional to join our team as a Floor Manager. This role requires a career-minded individual with a strong background in fine dining and a passion for delivering exceptional customer service.
Key Responsibilities:- Coordinate daily, weekly, and monthly front-of-the-house operations to maintain high service and hospitality standards.
- Assist other departments to support the team and ensure guest satisfaction.
- Execute and maintain all duties associated with the Floor Manager position to support the success of the restaurant and staff.
- Perform daily accounting and office management tasks, including reconciliation of previous day's receipts, preparation of reports for the CEO and General Manager, and staff scheduling.
- Fulfill Human Resources management responsibilities, including new hire processing, maintenance of employee personnel files, and progressive counseling.
- Develop and demonstrate an understanding of company standards in cost and quality controls, as well as company values.
- Serve as maitre d' to meet or exceed customer expectations, maintaining standards for food, beverage, service, and atmosphere.
- Provide leadership and motivational skills, serving as a role model and ensuring the security and safety of guests and employees.
- Assist with food, beverage, and operating supply purchasing, receiving, storage, and inventory management.
- Demonstrate management and leadership ability by building effective relationships with customers, supervisors, staff, and purveyors.
- Work with the General Manager to develop an in-depth understanding of the restaurant's financial performance.
- Follow proper procedures and guidelines for opening and closing the restaurant.
- Be a positive role model for all staff and departments.
- Be highly attuned to the local economic and competitive environment.
- Obtain and maintain current ServSafe and California food service management certifications.
For more information about 71Above, please visit https://culinaryagents.com/entities/69244-71above.
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