Floor Manager

5 days ago


Los Angeles, California, United States 71Above Full time
Job Title: Floor Manager

71Above is seeking an experienced and passionate hospitality professional to join our team as a Floor Manager. This role requires a career-minded individual with a strong background in fine dining and a passion for delivering exceptional customer service.

Key Responsibilities:
  • Coordinate daily, weekly, and monthly front-of-the-house operations to maintain high service and hospitality standards.
  • Assist other departments to support the team and ensure guest satisfaction.
  • Execute and maintain all duties associated with the Floor Manager position to support the success of the restaurant and staff.
Essential Functions:
  1. Perform daily accounting and office management tasks, including reconciliation of previous day's receipts, preparation of reports for the CEO and General Manager, and staff scheduling.
  2. Fulfill Human Resources management responsibilities, including new hire processing, maintenance of employee personnel files, and progressive counseling.
  3. Develop and demonstrate an understanding of company standards in cost and quality controls, as well as company values.
  4. Serve as maitre d' to meet or exceed customer expectations, maintaining standards for food, beverage, service, and atmosphere.
  5. Provide leadership and motivational skills, serving as a role model and ensuring the security and safety of guests and employees.
  6. Assist with food, beverage, and operating supply purchasing, receiving, storage, and inventory management.
  7. Demonstrate management and leadership ability by building effective relationships with customers, supervisors, staff, and purveyors.
  8. Work with the General Manager to develop an in-depth understanding of the restaurant's financial performance.
  9. Follow proper procedures and guidelines for opening and closing the restaurant.
  10. Be a positive role model for all staff and departments.
  11. Be highly attuned to the local economic and competitive environment.
  12. Obtain and maintain current ServSafe and California food service management certifications.

For more information about 71Above, please visit https://culinaryagents.com/entities/69244-71above.


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