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Client Eligibility Assessment Specialist

2 months ago

Batesville, Arkansas, United States Arkansas Government Job Full time

Position Title: Program Eligibility Specialist

Overview: The Program Eligibility Specialist plays a crucial role in evaluating client qualifications for various assistance programs. This position is vital in ensuring that individuals receive the necessary support and services tailored to their needs.

Key Responsibilities:

  • Conduct comprehensive interviews with applicants and their families to clarify eligibility criteria and assist with the completion of necessary documentation.
  • Gather and analyze client information to assess needs and determine eligibility for services.
  • Coordinate with service providers to facilitate the delivery of assistance and support to clients.
  • Prepare detailed reports and recommendations based on client evaluations and assessments.
  • Maintain compliance with all relevant state and federal regulations regarding client eligibility.
  • Develop individualized care plans in collaboration with clients and service providers.

Qualifications:

The ideal candidate will possess a formal education equivalent to a bachelor's degree in psychology, sociology, or a related discipline. Relevant experience in client services or eligibility assessment may be considered in lieu of formal education.

Skills Required:

  • Strong interpersonal skills to foster positive relationships with clients and colleagues.
  • Excellent verbal and written communication abilities.
  • Proficiency in utilizing computer software for documentation and reporting purposes.
  • Ability to manage multiple tasks and prioritize effectively in a dynamic environment.

Work Environment: This role may require occasional travel and the ability to engage with clients in various settings. The Program Eligibility Specialist is expected to maintain a professional demeanor while providing compassionate support to clients in need.

Commitment to Diversity: The Arkansas Government Job is dedicated to promoting equal employment opportunities for all individuals, regardless of their background or personal characteristics.