Customer Service Director
2 weeks ago
The New Carrot Farms LLC is seeking a highly skilled Customer Service Director to lead our sales and customer experience team. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive sales growth, improve customer satisfaction, and increase revenue. \\
The ideal candidate will have a strong background in sales and customer service, with a proven track record of success in a similar role. You will be responsible for managing a team of customer service representatives, providing guidance and coaching to ensure they meet or exceed performance goals. \\
We are looking for a motivated and results-driven individual who can think critically and strategically. If you have a passion for sales and customer service, and are looking for a challenging and rewarding opportunity, we encourage you to apply.
**Key Responsibilities:**\
* Develop and implement sales strategies to drive revenue growth\
* Manage a team of customer service representatives\
* Provide guidance and coaching to ensure team members meet or exceed performance goals\
* Analyze data to identify trends and areas for improvement\
* Collaborate with cross-functional teams to develop and implement process improvements\
* **Estimated Salary:** $90,000 - $110,000 per year\
Requirements:\
* Bachelor's degree in business administration or related field\
* 7+ years of experience in sales and customer service\
* Proven track record of success in a similar role\
* Strong communication and interpersonal skills\
* Ability to think critically and strategically\
Benefits:\
* Medical, dental, and vision insurance\
* 401(k) plan with company match\
* Paid time off\
* Opportunities for professional growth and development\
About Us:\
New Carrot Farms LLC is a leading manufacturer of fresh carrots and other produce. We are committed to providing our customers with the highest quality products and exceptional customer service. We are proud to offer a dynamic and supportive work environment, and are excited to bring on talented individuals who share our passion for excellence.
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