Customer Service Advisor

22 hours ago


Bakersfield, California, United States State Farm Insurance Full time
Customer Service Representative at State Farm Insurance: A Career Overview

At State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support department, you'll be responsible for providing top-notch service to our clients. Your primary duties will include handling customer inquiries, resolving complaints and policy changes, and ensuring timely and accurate information is provided regarding insurance products and services.

Salary: $45,000 - $60,000 per year, depending on experience.

About the Role

You'll work closely with customers to understand their needs and provide personalized solutions. This role requires excellent communication and problem-solving skills, as well as the ability to multitask and prioritize tasks effectively.


Responsibilities
  • Provide accurate and timely information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations.
  • Handle billing and payment inquiries.
  • Resolve customer issues and complaints in a professional and efficient manner.
  • Maintain accurate customer records and update information as needed.

What We Offer

We offer a competitive salary, opportunities for growth and development, and a supportive team environment. If you're passionate about delivering exceptional customer service and have a knack for problem-solving, we'd love to hear from you



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