Senior Manager, WMS Technology Client Support Specialist

2 weeks ago


Fort Worth, Texas, United States GXO Logistics Full time
About the Role

We are seeking a highly skilled Senior Manager, WMS Technology Client Support to join our team at GXO Logistics. As a key member of our technology team, you will be responsible for managing a team of Business Analysts focused on the IT requirements of our clients.

Key Responsibilities
  • Manage a team of Business Analysts to ensure the successful implementation of WMS technology solutions for our clients.
  • Develop and implement process improvements to enhance the efficiency and effectiveness of our technology support services.
  • Collaborate with cross-functional teams to identify and prioritize business requirements and develop solutions to meet those needs.
  • Provide technical guidance and support to clients and internal stakeholders to ensure successful project outcomes.
  • Develop and maintain relationships with key clients and stakeholders to ensure ongoing support and satisfaction.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in WMS technology implementation and support.
  • 3+ years of experience in team leadership and management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
What We Offer

We offer a competitive salary and benefits package, including full health insurance, 401(k), life insurance, disability, and more. We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees.

GXO Logistics is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.



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