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Senior Manager, Technology Client Support Specialist

2 months ago


Fort Worth, Texas, United States GXO Logistics Full time
About the Role

We are seeking a highly skilled Senior Manager, Technology Client Support to join our team at GXO Logistics. As a key member of our technology team, you will be responsible for managing a team of Business Analysts focused on the IT requirements of our clients.

Key Responsibilities
  • Manage a team of Business Analysts to ensure the successful implementation of IT solutions for our clients.
  • Develop and implement strategies to improve the efficiency and effectiveness of our technology operations.
  • Collaborate with cross-functional teams to identify and prioritize business requirements and develop solutions to meet those needs.
  • Provide technical leadership and guidance to the team to ensure the successful delivery of projects.
  • Develop and maintain strong relationships with clients to ensure their technology needs are met and exceeded.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in technology management, with a focus on IT service management.
  • Proven track record of successfully managing teams and delivering projects on time and within budget.
  • Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced technology professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

GXO Logistics is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and are an affirmative action employer.