Loan Officer Assistant

4 days ago


Denver, Colorado, United States CrossCountry Mortgage Full time
Job Summary

We are seeking a highly motivated and organized Loan Officer Assistant to join our team at CrossCountry Mortgage. As a key member of our mortgage operations team, you will play a critical role in supporting our loan officers in managing incoming leads, maintaining lead trackers, and ensuring timely loan processing.

Key Responsibilities
  • Manage incoming leads and maintain lead trackers to ensure timely follow-up and conversion.
  • Schedule client consultations with loan officers to facilitate loan processing and customer engagement.
  • Analyze applicant credit information for loan pre-approval and review income and asset documents to ensure loan eligibility.
  • Request and secure referrals from current and potential clients to drive business growth.
  • Follow up with prospects to ensure timely loan processing and customer satisfaction.
  • Collaborate with loan officers to meet branch objectives and drive loan production.
  • Attend branch events to support loan officers in building clientele and promoting business growth.
Requirements
  • Minimal experience required, with a willingness to learn and grow with our team.
  • Experience in Encompass is preferred, but not required.
  • Proficiency in running LP and DU is essential for loan processing and underwriting.
  • Ability to pre-qualify clients and structure loan files to ensure timely loan processing.
  • Strong focus on customer service and dedication to delivering exceptional service to our clients.
  • Motivated and able to work in a fast-paced environment with multiple priorities and deadlines.


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