Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions
- Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
- Assist customers in person and over the phone, providing product information and recommendations
- Work collaboratively with the sales team to achieve sales goals and objectives
- Maintain a clean and organized store environment, adhering to company standards and policies
- High school diploma or equivalent required
- Previous customer service or sales experience preferred
- Ability to work in a fast-paced retail environment, with a focus on customer satisfaction
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to lift up to 50 pounds, with frequent lifting and carrying of products
As a Customer Service Specialist with Sherwin-Williams, you will have the opportunity to work with a dynamic and supportive team, with a focus on customer satisfaction and sales growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.
We are an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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