Telecommunications Infrastructure Specialist

1 day ago


New Kensington, Pennsylvania, United States A.C Company Full time
Job Summary:

A.C. Company is seeking a highly skilled Telecommunications Engineer to join our team. The ideal candidate will have 5+ years of experience designing, implementing, and managing VoIP infrastructure in a Cisco environment.

Key Responsibilities:

Design, architect, and maintain scalable, reliable, and high-performance VoIP infrastructure

Install, configure, and manage VoIP hardware, including Cisco Call Manager (CUCM), Cisco Unity, and Cisco Voice Gateways

Troubleshoot and resolve voice-related issues, ensuring minimal downtime and high-quality service

Collaborate with networking teams to ensure smooth operation of VoIP over LAN/WAN infrastructure

Provide end-user support and maintain regular communication with customers to address any issues or concerns

Requirements:

Bachelor's degree in a related field

CCNA Collaboration or Telecommunications certification

5+ years of experience in Cisco Call Manager (CUCM) implementation and management

Strong knowledge of SIP trunking and analog telephony

Excellent troubleshooting and documentation skills

Strong customer communication and support skills

What We Offer:

A.C. Company offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

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