Office Manager Home Care Professional
4 weeks ago
The Office Manager is responsible for the overall management of the home care office, ensuring it is profitable, compliant, and technology-first. This role involves working with the owner, complementing in-person and virtual staff, establishing processes, overseeing recruitment and retention, driving client and employee satisfaction, and guiding the sales and marketing plan.
Key Responsibilities
• Manage client-caregiver matching and daily scheduling.
• Lead administrative functions, including scheduling, compliance, and accounting.
• Oversee payroll, billing, and client invoicing.
• Maintain accurate digital and physical records, ensuring legal compliance.
• Lead recruitment, onboarding, and office culture development.
• Monitor client satisfaction and drive process improvements.
• Ensure a positive work environment and team cohesion.
Requirements
• 2+ years of home care operations or a related field.
• Technology and computer savvy with organizational, and communication skills.
• Familiarity with Wellsky/ClearCare, Viventium, Apploi, and Quickbooks Time is preferred.
• Knowledge of common medical terminology.
• Availability to work onsite in Pleasanton, CA and be on-call as needed.
• Must have Insured vehicle, valid driver's license, and able to drive own car.
• Current Guardian Live Scan (FBI and DOJ), or must have the ability to pass a full employment background check.
• Possesses negative TB skin tests or open to be tested.
• Must-have availability for on-call duty outside of normal office hours.
Compensation
$21-$25/hour with overtime pay + Bonus.
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