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Global Parts Operations Manager

2 months ago

Buford, Georgia, United States Doosan Bobcat North America Full time
Job Information

As the Aftermarket Parts Manager, you will be responsible for streamlining and growing the aftermarket part business for the Geith attachments product line, for control and management of the Aftermarket (AM) SKU list, parts price, and owning the supplier base. The Aftermarket Parts Manager will be the owner of the process for managing requests, adding or removing aftermarket parts from AM SKU list and chairing regular meetings with the leadership team to inform and seek approvals as required. Part pricing and margin will be reviewed regularly with Sales and Finance.

The Aftermarket Parts Manager will work together with the Supply Chain Manager to manage supply priority for AM/serial part PO's and ensure that SIOP process is followed, and necessary inputs provided. The Aftermarket Parts Manager are responsible to ensure that the parts book/portal include all available parts, pricing and that book/portal new revisions are released and communicated to key stakeholders. Distribution including goods consolidation for Inward and Outward shipments will be considered and they will work closely with suppliers, logistics and engineering teams to ensure on-time delivery, packaging, minimum order quantity and warehouse layout is optimized to achieve customer expectation.

Key Responsibilities
  • Manage the Global Aftermarket Parts business.
  • Manage the budget and forecast for Annual Operating Plan.
  • Ensure stock-outs are maintained below target levels, through assisted forecasting, sales analysis, and scheduling.
  • Review slow moving and obsolete stock to minimize their impact on overall stock turn targets.
  • Responsible for the integrity and accuracy of the Aftermarket product information in the ERP, Parts book and Parts portal.
  • Liaise with NPD and Commercial to agree required SKUs and pricing.
  • Establish and maintain good communication on stock issues to Sales, Marketing and Customer Service departments.
  • Own the day-to-day relationship with all Aftermarket suppliers.
  • Define and report out on KPIs daily, weekly, and monthly.
  • Owner of the AM SKU list and supplier base.
  • Monthly reporting of AM part revenue and defining initiatives to increase AM part revenue.
  • Distribution including goods consolidation for Inward and Outward shipments.
Requirements
  • Education: Bachelor's Degree in Business Administration or related major.
  • Experience Required: 4+ years.
  • Experience working in a global supply chain work environment.
  • Ability to manage a budget and forecast for Annual Operating Plan.
  • Lean Methodology and/or Supply Chain Qualification (e.g., Six Sigma, APICS) and related experience in process enhancements and standardization preferred.
  • Supply chain operations management experience - preferably of complex mechanical components and assemblies (automotive/construction components).
  • Excellent communication skills (verbal and written) to negotiate and influence internal and external stakeholders.
  • Microsoft Office proficiency.
  • Travel Required: 10%.