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Customer Service Representative

2 months ago


Poplar Bluff, Missouri, United States Walmart Full time

Job Overview

As a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a positive customer experience. Your primary responsibilities will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be responsible for maintaining a clean and organized store environment, including the front end area. This role requires excellent communication and interpersonal skills, as you will be interacting with customers and colleagues on a regular basis. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Greet and thank customers in a friendly and courteous manner
* Process returns and refunds in a timely and efficient manner
* Handle financial transactions, including cash, credit, and debit card sales
* Maintain a clean and organized store environment, including the front end area
* Collaborate with colleagues to achieve sales and customer service goals
* Participate in visual merchandising and store displays to create an engaging shopping experience

Benefits

As a Front End Service Team Associate at Walmart, you will be eligible for a range of benefits, including competitive pay, performance-based incentive awards, and opportunities for career advancement. You will also have access to a comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans. Additionally, you will receive paid time off, including vacation, sick leave, and holidays, as well as opportunities to participate in education and training programs.