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Part Time Medical Support Specialist

2 months ago

Yorktown Heights, New York, United States Optum Full time
Opportunities with Optum

Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut.

About the Role

We are seeking a friendly, patient-focused, and detail-oriented Part Time Practice Assistant to join our team at Yorktown Urgent Care, part of Optum.

This role is responsible for the completion of set processes and protocols, working cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes.

Key Responsibilities
  • Obtain accurate and updated patient information, such as name, address, and insurance information
  • Perform insurance verification on the date of service
  • Obtain patient signatures for required documents
  • File and maintain medical records
  • Confirm and schedule appointments
  • Follow the Cash Security policy and procedures according to Optum Medical guidelines
  • Perform referral documentation promptly
  • Perform certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
  • Adhere to the standards identified via Sparq regarding Optum Employee Policies
  • Work cohesively with fellow employees to achieve specific team goals
  • Comfortable working in a high-paced environment
  • Assure the continuity of care through scheduling and tracking systems
  • Provide effective communication to patient/family team members and other healthcare professionals as evidenced by documentation, case conferences, communication notes, and evaluations
  • Comply with administrative policies to ensure quality of care
  • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and/or scanning documents and assigning to the appropriate electronic chart
  • All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
What We Offer

At Optum, we believe everyone deserves the opportunity to live their healthiest life. We offer a comprehensive benefits package, including paid time off, medical plan options, dental, vision, life, and AD&D insurance, 401(k) savings plan, education reimbursement, employee discounts, employee assistance program, employee referral bonus program, and voluntary benefits.

We are an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.