Customer Service Representative

7 days ago


Eagle, Colorado, United States Alpine Banks of Colorado Full time
Job Summary

The Customer Service Representative position at Alpine Bank is an entry-level role focused on delivering exceptional customer service and cash handling expertise.

Key Responsibilities
  • Provide top-notch customer service and support to Alpine Bank customers
  • Manage cash handling and banking operations with accuracy and efficiency
  • Utilize software applications and tools to accomplish daily tasks with minimal errors
  • Maintain a balanced cash drawer and resolve errors or discrepancies as they arise
  • Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded
  • Understand and promote Alpine Bank consumer and business products and services
  • Answer basic customer inquiries and cross-sell when appropriate
  • Work effectively in a team-oriented environment
  • Follow all bank policies and procedures
Requirements
  • Customer service oriented individual with a strong focus on meeting customer needs
  • Ability to manage multiple tasks simultaneously in a fast-paced environment
  • Basic mathematical and cash handling skills, with proficiency in Microsoft Office products preferred
  • Previous cash handling and/or customer service experience is a plus
Working Conditions

This role operates in a clerical office setting with prolonged periods of standing and occasional evening and weekend hours. Employees must be able to lift up to 50 pounds and perform repetitive motion.



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