Patient Access Coordinator
3 weeks ago
About the Opportunity:
Vail Health Hospital seeks a skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring seamless patient registration and admissions processes.
Key Responsibilities:
- Register patients and perform all registration-related functions, including explaining and obtaining necessary patient consents and authorizations.
- Communicate effectively with patients to assist in access to care, answering phone calls and responding to inquiries in a timely and customer-service oriented manner.
- Resolve non-clinical questions within scope of knowledge while providing excellent customer service.
- Perform ongoing documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors.
- Schedule appointments, educate patients on pre-exam and post-exam requirements, and organize patient reminders, results, and recall letters.
- Establish and maintain patient files, scan medical records, and manage office correspondence.
- Monitor and order front desk supply inventory to ensure cost-effective departmental spending.
- Attend departmental staff meetings and provide feedback.
- Ensure compliance with HIPAA, EMTLA, and Joint Commission requirements.
Requirements:
- Customer service and clerical experience.
- Working knowledge of the English language, including reading, writing, and speaking.
Benefits:
- Competitive wages and family benefits.
- Comprehensive health benefits, including medical, dental, and vision.
- Educational programs, including tuition assistance and student loan repayment.
- Paid time off and retirement benefits.
- Recreation benefits, wellness programs, and more.
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