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Food and Beverage Operations Manager

2 months ago

Canton, United States Lucky Star Casino Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Lucky Star Casino. As a key member of our management team, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities
  • Train, supervise, and motivate staff to deliver outstanding customer service and achieve sales targets.
  • Ensure a clean, safe, and organized work environment, adhering to all health and safety regulations.
  • Communicate effectively with the Food and Beverage Manager and other departments to ensure seamless operations.
  • Maintain accurate records and reports, including inventory management and sales data.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Collaborate with the marketing team to promote our food and beverage offerings and drive sales.
  • Conduct regular audits and inspections to ensure compliance with company policies and procedures.
  • Manage staff performance, providing coaching, feedback, and development opportunities.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements.
Requirements
  • High school diploma or equivalent required; degree in hospitality, food service, or related field preferred.
  • Minimum 2 years of experience in food and beverage management, preferably in a casino or hospitality environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with attention to detail and accuracy.
  • Ability to maintain confidentiality and handle sensitive information.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.