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Restaurant Operations Manager
1 month ago
We are seeking an experienced and visionary General Manager to lead and oversee all aspects of our restaurant and retail operations at the Canton location. As a key member of our leadership team, you will be responsible for driving business growth, delivering exceptional guest experiences, and fostering a positive and productive work environment.
Key Responsibilities:- Develop and execute a comprehensive business plan to drive sales and service objectives
- Oversee financial performance, including budgeting, forecasting, and financial analysis
- Lead recruitment, hiring, and onboarding of management and hourly employees
- Develop and implement hospitality training programs to ensure staff deliver outstanding guest service consistently
- Maintain a safe and sanitary working environment, ensuring compliance with local, state, and federal regulations
- Collaborate with the Culinary Operations Manager to ensure kitchen managers and staff are trained to execute food service at the highest standards
- Build and maintain a team culture of trust, collaboration, and accountability, fostering an environment where every team member contributes to food and beverage excellence
- Bachelor's degree or equivalent combination of education and experience
- Minimum of 5 years of experience as a salaried senior manager, General Manager, or multi-unit manager in full-service, upscale casual dining
- Experience overseeing culinary operations in a restaurant or hospitality setting is highly desirable
- Strong leadership skills with a focus on coaching, mentoring, and developing talent
- Exceptional communication and problem-solving skills
- Ability to function with the highest degree of honesty, integrity, and professionalism
- Medical, dental, and vision benefits with no wait period
- Short and long-term disability and life insurance
- 401k plan with generous match with no wait period
- Eligible for annual bonus
- Paid time off
- Educational Reimbursement Program
- MBTA Pass discount
- Childcare discount
- PPE Reimbursement
- Trillium Comp Card
- Trillium discounts
- Philanthropy program
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