Service Desk Technician

3 weeks ago


Corpus Christi, Texas, United States DirectViz Solutions Full time

Job Summary: We are seeking a highly skilled Service Desk Technician to work in Corpus Christi, TX. The ability to obtain a security clearance is required. A Secret clearance is preferred.

Key Responsibilities:

  • Provide technical support for employees using MS Windows 10 and MS Office 20XX and up.
  • Troubleshoot desktop and printer issues.
  • Assist users with software, printer, file access, logon, and other issues.
  • Proper phone etiquette when assisting users.

Requirements:

  • Security Clearance: SECRET, Interim SECRET required to begin work.
  • Education Requirements: BA/BS degree and 1-5 years of experience, or AA/AS/Tech School degree and 2+ years of experience.
  • Certifications: IAT Level I (or higher) certification (Network+, A+ , CCNA Security, CND, SSCP) and Windows Desktop support certification/training (required within 60 days of start).

About DirectViz Solutions:

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.

We recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today.

We are an equal opportunity employer and prohibit discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

We have a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.



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