Front Desk Associate

4 weeks ago


Corpus Christi, Texas, United States Dave & Buster Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Staff member at Dave & Buster's. As a Front Desk Staff, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities
  • Guest Experience: Deliver exceptional guest service by greeting guests, answering questions, and resolving issues in a timely and professional manner.
  • Front Desk Operations: Manage the front desk area, ensuring it is clean, organized, and well-stocked with supplies.
  • Communication: Effectively communicate with guests, team members, and management to ensure seamless operations and resolve any issues that may arise.
  • Teamwork: Collaborate with other team members to achieve common goals and provide excellent guest service.
Requirements
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to articulate clear greetings, requests for assistance, and farewells to guests.
  • Problem-Solving Skills: Demonstrate the ability to calmly respond to dissatisfied guests and escalate issues to management as needed.
  • Teamwork: Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities to ensure excellent guest service.
  • Physical Demands: Meet the physical demands of the role, including standing for long periods, walking, and lifting up to 30 pounds.
What We Offer
  • Competitive Compensation: Earn a competitive hourly rate, with opportunities for advancement and professional growth.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, vision, and 401(k) retirement plan.
  • Fun and Dynamic Work Environment: Work in a fast-paced, fun, and dynamic environment that promotes teamwork and camaraderie.

We are an equal opportunity employer and participate in E-Verify in states where required. Compensation is from $7.25 - $10 per hour.


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