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Commercial Lines Account Coordinator
2 months ago
Alera Group's Healthcare Liability Team is seeking a highly skilled Commercial Lines Account Coordinator to support their team. This role is designed to develop the skills and expertise necessary to advance to an Account Manager position.
The Healthcare Liability Team is a collaborative group of physicians, attorneys, and insurance professionals with deep expertise in the insurance needs of healthcare practices. Our unique blend of medical and legal backgrounds, combined with insurance capabilities and market leverage, sets us apart in the marketplace and enables us to understand, identify, and address the liability risks and exposures facing the healthcare industry.
The Commercial Lines Account Coordinator will support account managers, account executives, and producers by handling various tasks and ensuring that all interactions between the organization, clients, and vendors are positive and productive. Key responsibilities include:
- Entering client and policy information into the agency management system
- Collaborating with coworkers to keep shared information up to date
- Reviewing policies, processing change requests, following up with carriers, reviewing endorsements, and invoicing clients
- Building a strong understanding of Medical Malpractice Liability Insurance and other ancillary liability lines
- Handling small business accounts and assisting in the renewal and new business processes
- Building and maintaining relationships with carrier partners, doctors, medical firms, front office staff, and personnel in other Alera firms
- Assisting the account management team in generating certificates of insurance, documents, and proposals
- Utilizing AMS360, Microsoft Office Suite, COI generator, and other Alera HCL Tools
- Managing ad hoc tasks related to account maintenance, as required
Requirements include:
- High School diploma or equivalent education
- Strong organization and written/verbal communication skills
- Obtaining a P&C license within 90 days of hire
- Strong interpersonal skills and self-motivation
- Minimum 3 years of work experience in customer service
- 0-2 years of relevant insurance experience
- Excellent data entry skills combined with strong proficiency in MS Office software and efficient execution of administrative tasks
- Experience with AMS360 is a plus
Alera Group offers a competitive base salary with growth potential, generous paid time off, 401K match, medical, dental, vision, and disability insurance, career growth, training, and development, wellness programs, insurance license support, and continuing education support. We are an equal opportunity employer and welcome applicants from diverse backgrounds.
