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Residential Portfolio Administrative Assistant

1 month ago

Maryland Heights, Missouri, United States VineBrook Homes Full time
Job Summary

As a Residential Portfolio Administrative Assistant at VineBrook Homes, you will provide exceptional customer service and support to our team and residents. Your primary responsibilities will include general administrative tasks, such as answering phones, responding to emails, and maintaining accurate records. You will also assist with resident interactions, including greeting potential and current residents, answering questions, and resolving concerns. Additionally, you will assist with resident letters, notices, and verifications, as well as maintain accurate records of resident interactions and transactions.

Key Responsibilities

Provide exceptional customer service and support to residents and team members
Assist with resident interactions, including greeting potential and current residents, answering questions, and resolving concerns
Maintain accurate records of resident interactions and transactions
Assist with resident letters, notices, and verifications
General administrative tasks, such as answering phones, responding to emails, and maintaining accurate records

Requirements

High school diploma or equivalent
Strong attention to detail, analytical, interpersonal, and communication skills
Marketing, social media, and sales experience
Ability to multi-task and thrive in a fast-paced environment
Aptitude with computers, internet, network phone systems, MS Office, and Salesforce
Ability to work effectively with people from differing backgrounds and education levels

Preferred Qualifications

Prior property management or real estate company experience
Bilingual (Spanish language) a plus

What We Offer

VineBrook Homes is an equal opportunity employer and offers a competitive salary and benefits package. We are committed to providing a work environment that is inclusive, diverse, and respectful. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.