Customer Success Representative

7 days ago


Elk Grove, California, United States AVM California Solutions Full time
Job Overview

At AVM California Solutions, we are seeking a highly skilled Client Relations Associate to join our team. As a Client Relations Associate, you will play a critical role in building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty to our company.

Key Responsibilities
  • Establish and Maintain Client Relationships

You will be responsible for establishing and maintaining long-lasting business relationships with our clients, understanding their needs and preferences, and providing exceptional customer service to ensure their satisfaction.

  • Identify and Resolve Client Issues

You will identify, troubleshoot, and provide clients with resolutions to their issues and concerns in a timely and professional manner.

  • Communicate Effectively

You will maintain open communication between our clients, their consumers, and our Client Relations Associate Team, ensuring that all parties are informed and up-to-date on any developments or issues.

  • Upsell and Cross-Sell Products

You will utilize product knowledge to upsell and cross-sell products and services as needed, assisting our sales team in new client acquisitions and ensuring that our clients receive the best possible solutions for their needs.

  • Provide Excellent Customer Service

You will provide clients with an individualized purchasing experience and utmost customer service, ensuring that their needs are met and exceeded.

  • Coordinate with Sales Team

You will coordinate with our sales team to ensure that process orders are completed and installation dates are set, ensuring a seamless experience for our clients.

  • Document Client Information

You will document client contact information, ensure their purchase order is correct, and submit all information accordingly to our Senior Client Relations Associates.

Requirements
  • Education

A High School Diploma or equivalent certification is required. A Bachelor's Degree in Business Administration, Communications, Marketing, or other related fields is preferred.

  • Experience

1-3 years of experience working in Client Relations, Customer Service, Hospitality, Sales, or other related fields is preferred.

  • Skills

You must be people-oriented and passionate about building relationships, charismatic and personable, results-driven and self-motivated, and practice active listening and empathy.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and results-driven individual who is passionate about building relationships and providing exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Elk Grove, California, United States Bank of Montreal Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at the Bank of Montreal. As a key member of our Retail Banking Sales & Service team, you will be responsible for delivering exceptional service to our customers and prospects.Key Responsibilities:Identify customer needs and provide advice and guidance regarding financial...


  • Elk Grove, California, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional environment.Key...


  • Elk Grove, California, United States Rollins Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Rollins. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesAnswer incoming calls...


  • Elk Grove, California, United States Luxury Bath Technologies Full time

    Deliver a Compelling PitchAs a Call Center Representative at Luxury Bath Technologies, you will be responsible for delivering a scripted pitch to homeowners, adjusting it to meet the specific needs of each individual. This requires strong communication and interpersonal skills to effectively handle homeowner questions and objections.Key...


  • Elk Grove, California, United States Walmart Full time

    **Job Overview**As a Front End Service Team Associate at Walmart, you will play a critical role in ensuring a positive customer experience. Your primary responsibilities will include:Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Processing returns, refunds, and financial...


  • Elk Grove, California, United States Buffalo Wild Wings Full time

    Unlock Your Potential at Buffalo Wild WingsWe're not just a restaurant, we're a team of passionate individuals who are dedicated to delivering exceptional experiences to our guests. As a Cashier, you'll play a vital role in creating memorable moments for our customers.Key Responsibilities:Welcoming guests and making personalized connectionsManaging the...


  • Elk Grove, California, United States American Telephone and Telegraph Company Full time

    About the Role:We are seeking a highly motivated and results-driven Field Sales Representative to join our team at American Telephone and Telegraph Company. As a Field Sales Representative, you will be responsible for building and maintaining strong relationships with existing customers, showcasing the best of our products and services, and driving sales...


  • Elk Grove, California, United States Chick-fil-A Full time

    Job Summary: We are seeking a skilled and enthusiastic Hospitality Professional to join our team at Chick-fil-A. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Work in various hospitality areas, including Front Counter,...


  • Elk Grove, California, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for managing multiple storage facilities, providing exceptional customer service, and ensuring the smooth operation of our business.Key ResponsibilitiesCustomer Service: Provide top-notch customer...


  • Elk Grove, California, United States Walmart Full time

    **Job Overview**As a Front End Service Team Associate at Walmart, you will play a critical role in ensuring a positive customer experience. Your primary responsibilities will include:Providing exceptional customer service, including greeting and thanking customers, processing returns and refunds, and handling financial transactions.Assisting customers with...


  • Elk Grove, California, United States Illinois Energy Windows & Siding Full time

    Job OverviewBecome an Inside Sales Representative at Illinois Energy Windows & SidingAt Illinois Energy Windows & Siding, we are dedicated to providing exceptional home improvement solutions with a commitment to quality. As a family-owned enterprise established in 2002, we focus on enhancing homes and communities through our superior products and services....


  • Garden Grove, California, United States Speedy Cash Inc Full time

    About Speedy Cash Inc.Speedy Cash Inc. is a leading provider of consumer financial products and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer...


  • Garden Grove, California, United States Insperity Full time

    Customer Service RepresentativeAre you eager to elevate your career and embrace new opportunities? Do you have a keen eye for detail and a drive for excellence? If so, our client's dynamic, industry-leading team is looking for youOur client is a high-precision ITAR and AS9100 CNC company with over 25 years of experience and a 99% quality, on-time track...


  • Elk Grove, California, United States City of Elk Grove California Full time

    The City of Elk Grove is seeking a Part-Time Customer Service Representative to join its team at the City's premier Community Event Center. As a key member of our team, you will be responsible for providing exceptional customer service to our community members, responding to inquiries, and resolving issues in a timely and professional manner.Key...


  • Elk Grove, California, United States Luxury Bath Technologies Full time

    Position OverviewAs a Call Center Representative at Luxury Bath Technologies, you will play a crucial role in connecting with homeowners. Your primary responsibility will be to deliver a well-structured pitch that resonates with potential clients.Key ResponsibilitiesPresent a tailored sales pitch to homeowners, ensuring it aligns with their specific...


  • Elk Grove, California, United States Luxury Bath Technologies Full time

    Position OverviewAs a Call Center Representative at Luxury Bath Technologies, you will play a crucial role in connecting with homeowners and delivering tailored information about our services.Key ResponsibilitiesPresent a structured sales pitch to homeowners, ensuring clarity and engagement.Modify the sales approach to align with the unique needs of each...


  • Elk Grove, California, United States Alvearium Marketing Full time

    Alvearium Marketing is seeking to hire a motivated individual for an Entry Level Customer Service role. This position is tailored for those who possess exceptional interpersonal skills and are eager to advance their careers.Our comprehensive training program equips team members with the confidence and discipline necessary to effectively manage client and...


  • Elk Grove, California, United States AutoZone Full time

    Job SummaryWe are seeking a highly skilled Customer Retention Manager to join our team at AutoZone. As a key member of our customer success team, you will play a critical role in shaping the overall customer experience, promoting a high level of customer satisfaction, successful product usage, and customer retention.Key ResponsibilitiesRenewal and Retention...


  • Elk Grove, California, United States Alvearium Marketing Full time

    At Alvearium Marketing, we are eager to welcome individuals for an Entry Level Customer Service role. This opportunity is tailored for those who possess exceptional interpersonal skills and are driven to elevate their professional journey.Our comprehensive training program is designed to equip team members with the confidence and discipline necessary to...


  • Elk Grove, California, United States Luxury Bath Technologies Full time

    Position OverviewAs a Call Center Representative at Luxury Bath Technologies, you will play a crucial role in connecting with homeowners. Your primary responsibility will be to deliver a well-structured pitch tailored to the unique needs of each client.Key ResponsibilitiesPresent a scripted proposal to homeowners, ensuring clarity and engagement.Modify the...