Patient Eligibility Specialist

2 weeks ago


Citrus Heights, California, United States Health Advocates Full time

Health Advocates is in search of a Patient Eligibility Specialist to support our healthcare operations.

Position Overview

The Patient Eligibility Specialist plays a crucial role in determining patient eligibility for various governmental assistance programs such as Medi-Cal, SSI/SSDI, and other third-party benefits. Key responsibilities include:

  • Conducting thorough screenings via phone or in-person to assess eligibility.
  • Completing and submitting applications in accordance with established protocols.
  • Maintaining communication with patients, families, and county representatives to ensure timely case resolution.
  • Updating patient information in the hospital's database accurately.
  • Participating in departmental meetings to provide updates on case statuses.
  • Offering support to other hospital sites as required.

Qualifications

  • High School diploma or GED equivalent is mandatory.
  • 1-2 years of experience in customer service or office environments, preferably in healthcare settings.
  • Bilingual proficiency in English and Spanish is advantageous.
  • Proficient in basic office tasks and computer operations.
  • Ability to thrive in a dynamic and fast-paced environment.
  • Typing speed of at least 30 words per minute is required.

Compensation

Pay Rate: $20.00-$26.00 per hour, commensurate with experience.

Employment Type

This is a full-time, non-exempt position with an alternative work week schedule.

Additional Information

Assessment testing and background checks will be conducted post-offer.



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