Account Manager I

4 weeks ago

Atlanta, Georgia, United States TRAVELPORT INC. Full time
Job Description

Travelport Inc. is seeking a highly motivated and experienced Account Manager I to join our team. As an Account Manager I, you will be responsible for managing and growing our top-tier, strategically important, high-volume Enterprise clients within NORAM.

Key Responsibilities:

  • Own the contract management and execution for a high-profile, top-tier customer account.
  • Develop a framework to visualize a complex contract and coordinate activities to track performance and delivery to contract terms and conditions.
  • Represent the face of the contract across the organization, orchestrating frequent cadence across various internal teams and resources.
  • Build key stakeholder relationships and ensure required notifications, key deadlines, and deliverables are effectively communicated and executed as needed.
  • Take swift action to identify risks as they arise and take preventative measures to mitigate.
  • Ensure commitments of the customer account are met and raise awareness of any expected misses.
  • Proactive engagement with customer and internal stakeholders to deliver on key objectives and strategic initiatives.
  • Share best-in-class processes and templates across the wider Global Agency Sales Organization.
  • Maintain complete and up-to-date account plans as necessary, achieving buy-in for plans with the customer.
  • Additional support for the account team as needed.

Requirements:

  • Bachelor's degree in business administration, commerce, or equivalent.
  • Minimum of three years working experience in a business-to-business environment, preferably with a travel technology or software company.
  • Possess a high degree of self-motivation, confidence, and assertiveness.
  • Strong interpersonal skills, possessing confidence and assertiveness.
  • Ability to interpret and articulate contractual clauses.
  • Strong commercial understanding of the Travelport business model, core drivers, and technology requirements.
  • Strong functional/technical knowledge of the Travelport platform.
  • Understanding of the travel sector, including but not limited to, Loyalty Travel, Online Travel Agencies (OTAs), and TMCs (Travel Management Companies), is a plus.
  • Ability to assess/analyze situations, grasping complexities, and identifying issues, applying sound judgment.
  • Although no direct people responsibility, must be comfortable working with cross-functional resources.

What We Offer:

  • A comprehensive benefit program, including medical, dental, vision, employer-paid Disability and Basic Life Insurance, Voluntary life options, a competitive 401(k) match, and many other voluntary benefits to fit your specific needs.
  • A generous paid time off policy and contributions to our communities with an annual volunteer day off.
  • A New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non-birthing parent receives 8.

Salary Target/Range: $75,000-$80,000

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

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