Oral Surgery Practice Coordinator

6 days ago


Watertown, Massachusetts, United States Oral & Facial Surgery Centers of Massachusetts Full time

We are seeking a highly skilled and compassionate Scheduling Specialist to join our team at Oral & Facial Surgery Centers of Massachusetts. As a key member of our staff, you will play a critical role in providing exceptional patient care and ensuring the smooth operation of our practice.

Role and Responsibilities
  • You will be responsible for greeting patients, answering phones, scheduling appointments, collecting patient financial responsibility, and preparing patient charts.
  • You will provide concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
  • You will schedule appointments to optimize patient satisfaction, provider time, and the effective use of exam and treatment rooms.
  • You will prepare daily schedules for each provider.
  • You will maintain the reception area in a neat and orderly condition.
  • You will maintain professional relationships with referring offices.
  • You will maintain confidentiality of all information in accordance with HIPAA.
Education and Experience
  • A high school diploma or equivalent is required.
  • One year of customer service experience is required.
Skills and Abilities
  • You should have an understanding of dental terminology.
  • You should have a friendly, inviting, and professional personality and presence.
  • You should possess basic office skills such as typing and filing.
  • You should have good organizational skills.
  • You should have attention to detail.

Estimated Salary: $45,000 - $60,000 per annum, depending on experience and qualifications.

Benefits: Our competitive salary package includes medical, dental, and vision coverage, employee assistance program, uniforms/scrubs provided, and more.



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