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Restaurant Food Service Associate

2 months ago

Fort Lauderdale, Florida, United States Sheraton Suites Cypress Creek Full time
Job Summary

We are seeking a skilled and customer-focused Food Service Associate to join our team at Sheraton Suites Cypress Creek. As a key member of our dining team, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable dining experience.

Key Responsibilities
  • Guest Service: Greet and welcome guests, take food and beverage orders, and serve orders promptly and accurately.
  • Menu Knowledge: Develop a comprehensive understanding of our menu items, ingredients, and daily specials to provide recommendations and respond to guest inquiries.
  • Team Collaboration: Participate in pre-shift and department meetings to stay informed about menu offerings, promotions, and facility operations.
  • Service Standards: Maintain high standards of service quality, ensuring that guests receive attentive and courteous service throughout their dining experience.
  • Restaurant Operations: Restock and clean as instructed, including side work for opening and closing of the restaurant.
Requirements
  • Experience: Prior food service industry experience is highly desired.
  • Skills: Possess strong organizational and time management skills, excellent communication and interpersonal skills, and a proven track record of providing exceptional customer service.
  • Education: High school diploma or equivalent certification (GED) is required.