Death Care Industry Professional

5 days ago


Whittier, California, United States MSCCN Full time
About the Job
We are seeking a highly skilled Mortuary Office Specialist to join our team at MSCCN. As a key member of our removal team, you will be responsible for providing exceptional customer service, dispatching removal teams, and ensuring the completion and distribution of Death Certificates.

Key Responsibilities
- Provide professional and compassionate service to customers over the phone
- Dispatch removal teams to ensure timely completion of tasks
- Maintain accurate records and documentation of customer interactions and removal procedures
- Collaborate with colleagues to ensure seamless operations and high-quality customer service

Requirements and Qualifications
- 3 years' experience in a business environment (knowledge of Mortuary and/or Cemetery preferred)
- High School Diploma or GED
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and prioritize tasks as needed
- Strong problem-solving and analytical skills

What We Offer
The estimated salary for this role is $22-$27 per hour, depending on skills and location. We offer a comprehensive benefits package, including Medical, Dental, Vision, Flexible Spending Accounts, Health Savings Account, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, and SCI 401(k) Retirement Savings Plan.

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