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Sales Associate or Sales Manager
2 months ago
About the Role
We are seeking a highly motivated and customer-focused Sales Associate or Sales Manager to join our team at Tire Discounters. As a key member of our sales team, you will be responsible for providing exceptional customer service, evaluating customer needs, and recommending products and services to meet those needs.
Key Responsibilities
- Evaluate customer needs and recommend products and services based on specific needs and interests
- Follow each customer ticket through to completion
- Provide outstanding customer service to every customer
- Use problem-solving skills to address customer concerns and/or issues
- Maintain a positive attitude and take accountability for the presentation of the property
- Fill out paperwork fully and accurately following company policy and procedures
- Ensure sales growth for store location
- Motivate colleagues to perform to their highest potential
- Assist in the shop as necessary
Benefits
- Medical coverage with three plan options to choose from
- Dental coverage
- Vision coverage
- Wellness program with incentives
- Employer-paid $15K employee life/AD&D coverage
- Voluntary life/AD&D coverage for yourself, spouse, and child(ren)
- Voluntary short-term and long-term disability coverage
- Voluntary group accident and critical illness coverage
- 401(k) retirement savings plan with company match
- Employee assistance program
- Personal assistant for health-related appointments and questions
- 24/7 free Teledoc
Investing in Your Future
- Paid training at Tire Discounters University and in a digital learning platform
- Paid ASE certification
- Company tool program
Pay and Recognition
- Paid weekly
- Bonus, SPIFF, or commission at all store levels
- High bonus potential with high car count
- Recognition awards, events, and trips
- Employee discounts and perks
- Employee referral program
Work-Life Balance
- 5-day work week
- Closed Sundays
- Paid personal days and paid holidays
Requirements
- At least 1 year of retail sales experience, commissioned sales experience is a plus
- Strong customer service experience
- Ability to multi-task
- Strong organization and communication skills
- Ability to stand for long periods of time without sitting
- Ability to lift up to 75 pounds
- Desire to succeed and grow with the company
- Ability to work in a fast-paced work environment
- Self-motivated and goal-oriented with the ability to meet productivity objectives
- Must have a valid driver's license
- Tire industry experience is a plus